Heaven Booking

Heaven Booking: Hotel Booking Solution

Client

under NDA

Team members

3 developers
1 business analytics
1 teamlead
1 UI/UX
1 QA

Description

A hospitality technology company with an established network of hotel partners was looking to reduce their dependency on third-party booking platforms and costly OTA commissions. They approached us with a clear objective: develop their own mobile application and web platform to bypass expensive Online Travel Agency fees and reduce operational costs by 10-20%. The company wanted to create a direct booking channel that would give them full control over the customer experience while providing hotel partners with better profit margins. Their existing reliance on external booking systems was eating into their revenue, and they needed a comprehensive solution that would include a cross-platform mobile app, multiple role-based dashboards, and integrated payment processing to establish their independent booking ecosystem.

Industry

Booking Solution

Time spent

More 4 300 h.

Development Process

Research & Planning

Defined the main user flows: hotel search, filtering, booking, and reservation management.
Designed a clean and intuitive UI/UX with a focus on smooth navigation across both mobile and web platforms.

Mobile & Web Development

Built a single cross-platform codebase for iOS and Android with React Native.
Developed a web version with three separate dashboards:
User Dashboard – for browsing hotels, making reservations, and managing bookings.
Admin Dashboard – for managing users, reservations, payments, and system settings.
Hotel/Partner Dashboard – for hotel owners and partners to manage availability, pricing, and property details.

API & Feature Integration

Integrated REST/GraphQL APIs for hotel listings, availability, and booking management.
Added interactive maps (Google Maps/Mapbox) to display hotel locations.
Implemented push notifications and web notifications for booking confirmations and updates.

Payment Systems

Integrated secure payment gateways (Stripe, PayPal) for smooth and safe transactions.
Enabled multi-currency support for international users.

Testing & Optimization

Performed QA testing across iOS, Android, and web browsers.
Optimized performance, improved data loading, and implemented offline caching for reservations.

Outcome

The client received a comprehensive hotel booking ecosystem: a modern cross-platform mobile app and a web platform with three role-based dashboards (user, administrator, and hotel/partner). The solution streamlined the booking process, improved hotel management efficiency, and provided a scalable foundation for future upgrades.