Local Events Booking Solution

Gidvo: Local Events Booking Solution

Client

under NDA

Team members

3 developers
1 business analytics
1 teamlead
1 UI/UX
1 QA

Description

An event ticketing company approached us with an outdated booking system. They needed a comprehensive overhaul: a unified interface to manage all events and ticket sales, a simplified booking system to improve the user experience, flexible reporting capabilities for better business insights, and a modern cross-platform mobile application (iOS and Android) that would work seamlessly as a single integrated ecosystem.
We developed a comprehensive event booking platform that unified all systems, streamlined ticket sales, and gave administrators powerful analytics and reporting tools—all accessible through a modern mobile app and integrated web solution.

Industry

Booking Solution

Time spent

More 4 750 h.

Core Features Implemented

CMS Integration – Connected the mobile app with the client’s website CMS to synchronize content such as news, events, and reservations in real time.
Multi-language Support – Launched with Croatian and prepared the infrastructure to easily add more languages in the future.
Points of Interest (POI) Module – Users can browse and filter POIs (hotels, restaurants, attractions, museums, sports, etc.), view details, and save favorites.
QR Code Functionality – Implemented QR code scanning so visitors can quickly access POI details, with codes generated by admins.
Advanced Location Services – Integrated Google Maps to display POIs, routes, navigation, and user location.
Quiz Module – Built a dynamic quiz system managed by admins, including scheduling and activation controls.
Booking & Reservation System – Integrated with the website’s shared database to prevent double bookings. Users can reserve tickets (Interpretation Center entrance), rent e-bikes, book docks on the Drava river, and make service reservations. Prepared the system for future upgrades to full online ticketing.
Reports & Accounting – Added modules for generating booking reports, financial summaries, and accounting overviews, enabling administrators to track revenue, monitor performance, and simplify financial management.

Development Process

Planning & Design – Defined core functionalities and created a user-friendly UI/UX aligned with the tourism brand identity.
Cross-Platform Development – Built a single codebase using React Native, ensuring smooth performance across iOS and Android.
API & CMS Integration – Connected the app to the website backend for real-time content updates, booking synchronization, and financial reporting.
Testing & QA – Conducted thorough testing on both platforms to ensure stability, responsive design, and smooth user experience.
Deployment & Training – Published the app to Google Play and App Store, and provided basic admin training and technical documentation.

Outcome

The client received a comprehensive tourism application with cross-platform mobile support, service booking features, and integrated reporting and accounting. The solution not only enhanced the visitor experience but also gave administrators powerful tools to manage operations, track finances, and scale the platform in the future.